IMG Connect

INFORMATION FOR

IMG Connect

IMG Connect is a company, part of the Internet Media Group, focused on direct communication with customers and partners. It offers not just a call center service, but live communication that successfully builds a stronger relationship and mutual trust. We rely heavily on creating opportunities for our client's businesses and bringing the right audience of customers to your door. IMG Connect creates a script tailored entirely to its client's specific needs to meet their expected level of customer service, brand and corporate image.

OFFERED

SERVICES

  • Telemarketing
  • Direct B2C/B2B marketing of goods or services to potential customers via phone/chat/email
  • Handling enquiries received via various communication channels (email, phone, web chat)
  • Telephone surveys and polls
  • Conducting customer interviews and surveys

  • Campaign and Event Services
  • Building a comprehensive campaign on the organization of seminars, conferences and trainings
  • Sending invitations by phone and email
  • Confirmation and registration of participants
  • Coordination of logistics
  • End customer satisfaction survey on products and campaigns

  • Arranging business meetings
  • Arranging meetings using a database provided by the client
  • Building a target database according to criteria set by the client and subsequent arrangement of meetings
  • Tracking and analysing customer market attitudes and demands
  • Selection of focus group participants